Important information

Gates: Friday 19th July 2024 11.00 am (Camping Gate Only 9:30am) 

Ends: Sunday 21^st July 2024 00.30 (Camping Only Monday 22nd July 2024 11.30am)

Curfew 22:30

Main Stage closes // 00:30 Big Top Stage closes // Campsite closes at 12.30 on Monday 22nd July 2024 

Bus Timetables :

Click Here for Amersham

Click Here for Wycombe 

Age Restrictions: All ages welcome but those under 12 must be accompanied with an adult. Challenge 25 will be used frequently at the festival at the bars so please make sure you have ID on you at all times.

(CHILD 3-12; ADULT 12+). MAXIMUM OF 2 CHILDREN PER ADULT 18+. ALL CHILDREN 3-12 REQUIRE TICKET. CHILDREN UNDER 3 DO NOT REQUIRE A TICKET. CHILD TICKETS NOT VALID IN THE VIP AREA. ALL TICKETS ARE NON-TRANSFERABLE, INCLUDING POSH LOO TICKETS. POSH LOO TICKETS DO NOT GRANT ENTRY INTO THE EVENT.

Click here for FAQs 

Accessibility Information

In our efforts to make our festival accessible to everyone, we offer disabled ticket holders, subject to availability, a free ticket for a personal assistant.

This offer is open to those who hold a current higher rate of DLA or other UK government approved supporting evidence of their requirement for a personal assistant.
Carer tickets can only be issued against general entry tickets.

IMPORTANT: This offer is only available to those people that would be unable to attend the festival without a full time assistant. Every application is looked at on an individual basis and if anyone is found to be making a fraudulent application, we reserve the right to cancel both the original ticket and personal assistant ticket, before and during the event.

To apply for a personal assistant ticket, please follow the procedure below:

– Buy a standard general admission ticket (must be online via Penn Fest or Gigantic websites)
– Email us proof of purchase AND a copy of your letter of award for DLA (or equivalent)
Please send accessibility queries to customerservices@gigantic.com .
Please ensure that any attachments do not exceed a file size of 1MB, and that you include your full postal address in your email.
PERSONAL ASSISTANT TICKETS WILL BE EMAILED ONE WEEK BEFORE THE EVENT

Payment plan terms and conditions

This Payment Plan allows you to pay for your ticket(s) over 3 instalments. Any booking & delivery fees will be included in the first payment.
Your ticket total must be at least £20.00 to use the payment plan for this event

Payment Plan FAQs:

What if I miss a payment?

If a payment gets rejected you will be sent an email to inform you. This email contains instructions to change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan.

Any outstanding payments will be attempted again during your next installment date.

Can I get a refund?

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis.

Can I pay early?

No, all payments must be made as per the payment plan schedule you agree to upon purchase.

Can I change my tickets?

No, once an order has been placed, tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want.

What if my card expires?

If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card.

Can I cancel my payment plan?

If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be entitled to a refund of any previous payments.